Last updated 1 November 2026.
This policy covers daltonspaddock.com, including the stay guide, the guest shop and the pages for the sale of Dalton's Paddock. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Who we are
For guests, "we" means Dalton Consolidated Technologies Pty Ltd, which runs the Dalton's Paddock accommodation business, and its director, Andrew Dalton. For the property sale, "we" means Andrew Dalton, the seller. The selling agent, Belle Property (Kingpark Pty Ltd trading as Acton | Belle Property South West), is a separate business with its own privacy policy.
What we collect
Guests
- Your name, contact details and booking details, from you or from the booking platform you used.
- What you tell us in messages, arrival times, requests, problem reports and shop purchases.
- Payment details are handled by Stripe or the booking platform. We don't see or store card numbers.
People interested in buying Dalton's Paddock
- Your name, email and mobile, and anything you tell us when you register or make an enquiry.
- Your answers in the buying check (your plans and broad bands for cash, equity in other property and household income) and the figures you enter in the scenario tools.
- If you take part in the online offers process: your offers, the lot each is for, the terms you attach, and when you sign an improved offer, the name you type, the time, your browser's description of your device and a scrambled (hashed) form of your internet address. Also whether the agent has checked your identity and sighted finance approval or proof of funds. The agent checks identity documents; we don't store copies of them.
- How you use the sale pages and the rest of this site: pages and sections read and for how long, links, photos and documents opened, text copied, how far you get through forms, and recordings of your visits made with Microsoft Clarity. Recordings mask the text on the page and anything you type, and the online offer room is never recorded. This is linked to your details once you register.
Everyone
- Google Analytics measures how people find and use the site, using cookies. It doesn't tell us who you are.
- Your browser may keep small settings on your device (for example a remembered PIN session or your answers in a tool). You can clear them at any time.
How we use it
- To manage stays, answer questions and send messages about your booking.
- To run the property sale: approving access to the business overview, contacting you about the sale, arranging inspections, running the online offers process and preparing a contract.
- To understand interest in the sale and improve the site.
- We don't sell personal information, and we don't use it for unrelated marketing.
Who we share it with
- The selling agent. Buyers' contact details, registration answers, enquiries, inspection requests and offers are shared with Belle Property so it can act on the sale. Once it holds them, Belle Property's own privacy policy applies.
- Other registered buyers see your live offers, the lot and the terms attached (conditions, settlement, deposit, and whether the agent has sighted funds), under a buyer number. They never see your name or contact details. You agree to this when you register in the offer room. If offers are sealed, nobody else sees them.
- Service providers that run the site and the business for us: Supabase (database, hosted in Sydney), Netlify (website hosting), Resend (email), Smoobu (bookings), Stripe (payments), Microsoft Clarity and Google Analytics (site analytics) and Anthropic (drafting replies to guest messages, which we review before anything is sent). Some of these providers process information outside Australia, including in the United States, the European Union and Japan.
- Anyone we're required to share it with by law.
Automated decisions
No decision about whether you can buy the property, see the business overview, take part in the offers process or have an offer accepted is made by a computer. The seller or the agent makes each of those decisions. Some steps are automated:
- The buying check sorts your answers into broad bands and shows general financing pathways. It's general information, not a credit assessment, and it doesn't decide anything about you.
- Enquiry priority. Registrations are tagged by stage (for example "early" or "warm") from your answers so the agent knows who to call first. A person still reviews every request.
- Offers process rules. The system enforces the published rules (an improved offer must be more than your current one and at least the minimum for the lot, and lodged before the deadline) and won't take an offer that doesn't meet them. It never accepts an offer: only the seller can, in writing.
- Guest messages. Booking messages are sent on a schedule, and suggested replies are drafted for us to review before sending.
How long we keep it
Guest information is kept while it's needed for bookings, tax and accounting records. The record of the offers process (who registered, each offer and its terms, signatures, the agent's checks, and the audit log of actions on the sale) is kept for seven years, because it's the record of how the property was sold. Other buyer information collected through the sale pages, such as page activity, buying check answers and scenarios, is deleted within 90 days after the sale campaign ends, unless the law requires us to keep it or you've become a party to the contract.
Security
Access to the sale information needs an individual PIN. Staff and the agent have their own logins limited to what they need. Actions on the sale are written to an audit log that can't be edited or deleted, and offers can't be changed once lodged. Data is encrypted in transit.
Seeing, correcting or deleting your information
Email me@andrewdalton.com.au to ask what we hold about you, to correct it, or to have it deleted. You can unsubscribe from sale emails at any time from any email we send. If you're not happy with how we've handled a privacy matter, tell us first; you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.